Tag Archives: inefficiency

Day 5

This might be a slightly misleading title, because it’s not quite 9am. I have, however, got up early, moaned about having to get up early, got stuck in traffic going for my blood test, moaned about traffic and inconveniently placed roadworks, struggled to park, moaned about parking, and, finally, had a blood test.

The tester took three attempts but didn’t panic. Yes, strange as it seems, seeing as they are not the one being stabbed in the arm, they often get agitated if they miss first time. I know this because, as I have said before, they often do miss with my tricky veins.

I don’t mind a phlebotomist taking three attempts because it’s a difficult job. I do mind the other stuff because with a bit of planning  much of it could be avoided.

All I want is a blood test at the GP surgery. I’ve been having them there for months, but because of the number of nurses needed to give vaccinations there are none for blood testing now. The result of this is that I have to get up  at 6.30, add to the congestion, try to beat the staff to a space in the car park where staff, according to the big notice, are not supposed to park and then write a blog post to moan about it.

Is this what my “day off” is meant to be like? I haven’t had my breakfast yet and I already feel like I’ve put in a good day’s work.

“Work” was my 250th word, so I will leave it there as it’s my self-imposed minimum. If I carried on I would just start moaning again, as I’ve just been engaged in conversation with the pharmacy regarding a prescription that has disappeared. I didn’t want it, but they told me they had it for me. Julia went in to pick it up this morning and they now deny all knowledge of it. My original thought, that this was the most inefficient pharmacy in the world (you may have heard me mention this several times) has now been replaced by a theory that there are really two pharmacies working in parallel universes, which would explain why their right hand (in Universe 1) doesn’t know what the left hand (in Universe 2) is doing.

Header photo is my standard heron photo, looking hunched, dejected and/or grumpy. It seemed apt.

Groceries

We were due to have a food delivery today. However, TESCO sent me a text saying that due to “technical reasons” they were going to have to alter the time slot, and would message me to let me know the new time slot.

I can see how this happens, so wasn’t too bothered, at least it wasn’t a short notice cancellation, like we have had twice before. So I waited . . and waited . . .

There was no message, but when I looked at my account to finalise the order I noted the new time slot. Not only was it mid-morning, a time I consider inconvenient, but it was tomorrow, instead of today. This was annoying. It’s not that I don’t have enough food in, it’s that they made a major alteration and weren’t even efficient enough to tell me.

The delivery charge was £7 and they were still going to charge me that even though they weren’t going to deliver at the right time, or the right day. ASDA are able to deliver, their delivery charge is £5 cheaper and the groceries are £3 cheaper. I know this because I just ordered off them and cancelled the TESCO order.

ASDA also has better availability – TESCO seems to have run out of some items very common items. To add insult to injury, they have run out of some of the items they are advertising on TV. I could go on about the deficiencies in TESCO management, and compare the efficiency of the two shops, but I won’t. It’s Christmas and I have better things to think about, such as the choice of soup for lunch.

Still trying…

I managed to get most of the haibun down, then I made lunch. I ate lunch, watched some quizzes on TV, went to pick the car up, shopped for ice cream, returned home and ate ice cream whilst watching quizzes on TV.

I also tried filling out an online form for an accountant. It didn’t work, because despite their high hourly charges and proliferation of staff, they hadn’t sent me the all-important activation code. Nor, it seems, had they sent me the email explaining what to do.

Fortunately I was up to the task of cutting and pasting a code number into a box and filling in  badly designed online form without the necessity of an email explanation. However, the whole palaver did take 24 hours when a simple email request and reply would have taken ten minutes.

If you think I have unleashed the occasional outburst of spleen against government and the NHS, wait to see what happens when I start on accountants. I may be constrained by the laws of defamation, or I may actually bring those laws into the discussion so that I can give an opinion on lawyers.

Time to go, as it’s nearly midnight, so I will let you off listening to a rant.

Couldn’t find pictures of vampires or leeches on the free photo site so I thought I’d reuse the creepy fog photo.

 

Medecine, mistakes and a misapprehension

On the grounds of good taste I’m not going to go into detail about what happened at hospital this afternoon.

The facilities are good, the staff were cheerful and I was only away from home for 45 minutes (we can see the hospital from our house so travel doesn’t take long). Despite this I’m not very happy with the experience.

It’s hard to feel satisfaction when you go in for tests and come out without having the tests done.

The NHS did not cover itself in glory today.

However, my day was better than the man who was waiting with me. He  was under the misapprehension that they were going to put the camera down his throat.

 

Today’s photographs are just a few selected from thousands…