We were due to have a food delivery today. However, TESCO sent me a text saying that due to “technical reasons” they were going to have to alter the time slot, and would message me to let me know the new time slot.

I can see how this happens, so wasn’t too bothered, at least it wasn’t a short notice cancellation, like we have had twice before. So I waited . . and waited . . .

There was no message, but when I looked at my account to finalise the order I noted the new time slot. Not only was it mid-morning, a time I consider inconvenient, but it was tomorrow, instead of today. This was annoying. It’s not that I don’t have enough food in, it’s that they made a major alteration and weren’t even efficient enough to tell me.

The delivery charge was £7 and they were still going to charge me that even though they weren’t going to deliver at the right time, or the right day. ASDA are able to deliver, their delivery charge is £5 cheaper and the groceries are £3 cheaper. I know this because I just ordered off them and cancelled the TESCO order.

ASDA also has better availability – TESCO seems to have run out of some items very common items. To add insult to injury, they have run out of some of the items they are advertising on TV. I could go on about the deficiencies in TESCO management, and compare the efficiency of the two shops, but I won’t. It’s Christmas and I have better things to think about, such as the choice of soup for lunch.

16 thoughts on “Groceries

  1. Lavinia Ross

    I am sorry Tesco is treating you badly, Quercus.

    The stores here seem to run out of a number of things. Seems to be a supply chain issue, most of it Covid related. The next town of size is about 30 minutes from here. More snow this morning. A few more days of this, I think.

    1. quercuscommunity Post author

      We are due for several days of unseasonably warm weather before the snow starts . . .

      Last night I woke and took a duvet off – just too hot. This doesn’t usually happen until march.

  2. tootlepedal

    Tesco obviously have too much business at the moment. Wait until everyone has switched to ASDA and then go back to TESCO who should have cleaned up their act by then.

    1. quercuscommunity Post author

      Yes, I will be missing them out fopr a while – the trouble is that their food and range is a bit better than ASDA, even if costs and service are worse. Firt Worl;d Problems, as they say. At least I have food and a bed.

      1. tootlepedal

        I am still relying on our corner shop for almost everything though I visit the Co-op form time to time too. The corner shop is not cheap but the service is exemplary. He delivered to us free of charge during the first lockdown and would do so again today if we asked him. And I get free banter thrown in (whether I like it or not).

      2. quercuscommunity Post author

        We have seen many changes in the last 32 years in this house – i9ncluding our “local” shop becoming a Sainsburys. No banter there. Very few smiles either . . .

      3. quercuscommunity Post author

        It’s always nice to be appreciated. ASDA substitutions included pancakes for crumpets and apricots for figs. Who thinks these are “substitutions”? They are just randomly almost similar items.

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