We were due to have a food delivery today. However, TESCO sent me a text saying that due to “technical reasons” they were going to have to alter the time slot, and would message me to let me know the new time slot.
I can see how this happens, so wasn’t too bothered, at least it wasn’t a short notice cancellation, like we have had twice before. So I waited . . and waited . . .
There was no message, but when I looked at my account to finalise the order I noted the new time slot. Not only was it mid-morning, a time I consider inconvenient, but it was tomorrow, instead of today. This was annoying. It’s not that I don’t have enough food in, it’s that they made a major alteration and weren’t even efficient enough to tell me.
The delivery charge was £7 and they were still going to charge me that even though they weren’t going to deliver at the right time, or the right day. ASDA are able to deliver, their delivery charge is £5 cheaper and the groceries are £3 cheaper. I know this because I just ordered off them and cancelled the TESCO order.
ASDA also has better availability – TESCO seems to have run out of some items very common items. To add insult to injury, they have run out of some of the items they are advertising on TV. I could go on about the deficiencies in TESCO management, and compare the efficiency of the two shops, but I won’t. It’s Christmas and I have better things to think about, such as the choice of soup for lunch.