We lost a medallion today. We have boxes of them, so it wasn’t a surprise, as you always feel like you’re on the edge of disaster.
I looked for it twice, handling every plastic-cased medal we had in the shop.
Rather than writing to the customer to confess I’d lost it, I decided that I’d have another look through, and double check every medallion. I found it after twenty minutes. It was in a plastic case with a blue insert. I was looking for a red insert, which is what the computer told me I was looking for.
In the end the only discrepency I found between the eBay shop and reality, was one medallion. I solved that when I moved a notebook and found the missing medallion had slipped underneath.
It also gave me chance to sort out some new ones. We keep finding more…