Tag Archives: customer

Stitches, Cloves and a Happy Ending

Thursday started with a visit to the dentist. Again. The stitches were supposed to dissolve, but one set didn’t. They just sat there and refused to budge. I tried pulling them but the only result was a sore gum. They began to irritate my gum and cheek.

Eventually, as the pain became constant, and it started to feel like an abcess, I decided to contact the dentist. I’ve had dealings with abcesses¬†before.¬† I’ve also had dealings with stitches before, though that was in my pre-blogging days.

I once had a set of stitches dissolve too quickly after a biopsy. It took two hours to stop the bleeding. Another time I had a set heal into my eyelid. That stung a bit when they came out. And then…

Well, let’s just say that I don’t do well with stitches.

After a bit of tugging and squeaking we got the stitches out (they were non-dissolving despite what I’d been told) and packed the socket with something that had a complicated scientific name.

Image result for cloves

It tasted bad and smelt like oil of cloves. It did, however, fix the infection – everything feels good now.

We had a good day today at work too – one of the customers brought us Cadbury Creme Eggs.

That’s all for now, but I’ll be back with more scone news in the next few days.

Mistakes…

Did you know that the Cook Islands Dollar and the Isle of Man have some obverse designs that are almost identical on their coins? I didn’t until this morning.

However, after opening a complaint from a customer that got a Cook Islands Dollar featuring the Coronation coach when they had been expecting an Isle of Man Crown featuring the Coronation coach I am now well aware of the fact.

I used a general coin photo at the top, just to remind you how grim these things are.

A simple enquiry would have sufficed. It’s bad enough having to sort everything out without sarcastic demands for explanations. I have hundreds of irritatingly similar coins, I was in a hurry as the post office closes early on Saturday, I should have organised things better, I made a mistake. It’s the first time in approximately 700 parcels that I’ve sent the wrong thing out.

I waited a few minutes before responding to their sarky note. It’s better that way.

The man who rang later that afternoon was not so fortunate. As I sat brooding on my mistake and throbbing with toothache, he told me he was from British Telecom and he needed to access my computer…

To be honest, there’s something quite satisfying about being rude to a wannabe fraudster.