I just had to use my printer as a scanner – Number Two son needs copies of documents to support his bid to remain in Canada, and anything I can do to make sure he stays away from my fridge is good. However, despite owning the computer and the printer I have had to register with HP to be able to scan. I don’t know why. I just know it is very annoying, and very intrusive.

I’m afraid that there is nothing much happening either at home or at work. The only episode of any interest (and I use the term lightly) was when I packaged a parcel, only to find that the same customer had ordered something else a bit later. Because they were seperated by three other items I had not picked up on the fact. There are two things you can do when this happens (apart from swearing and declaring that customers, though necessary, are also frustrating). You can carry on and pack the second parcel, but this often results in a complaint that you could have packed it all in one and reduced the postage.

Fair comment, but they could either have done all their shopping at one time, or have sent you a message to let you know before you start packing.

Second choice is to repack the parcel. That’s what we did in this case. It involved a bigger envelope and cutting the front off the other envelope to stick to the second so that we didn’t waste the stamps. This is slightly more complicated when using padded envelopes, but it went OK and I used the rest of the old envelope instead of using bubble wrap. In the end, nothing was wasted apart from a little time and a sliver of vocabulary.

The Post Office was crowded today. It’s a long shop and the queue was out of the door. I suspect it is the last posting day for some places.