We had someone write to us this morning asking if we knew where his coins were.
Ordered 1st April, enquired on 14th, so he was patient.
It took me fifteen minutes to cross-reference and check his order. According to the Royal Mail site we posted the package on the 2nd April and it was delivered on 3rd – signed for by someone called Cooper, which was not the customer’s name.
I told him that, provided him with the tracking code and twenty minutes later he was back on apologising – seems the parcel was taken in by the post room (he had it sent to work) and they hadn’t told him.
Job done, fifteen minutes wasted.
After that I did parcels, then put up some postcards for sale.
Not very exciting, but demanding enough to prevent me to thinking about more interesting things.