Tag Archives: Royal Mail cyber attack

Things Can Only Get Better

797 views, 12 visitors. The mystery continues. I have not been able to work out why, and it probably isn’t worth the effort.

Royal Mail announced that it is now accepting international parcels again, which is good. However, on reading the actual text rather than the headline it turns out that if you live in Northern Ireland you can post International Mail to the Republic. That’s not a lot of use to most of us and as a news release is misleading and almost untrue.

I don’t know details of the ongoing computer problems but I suspect a lot of it is due to the vulnerability of outdated systems (as was the case when the National Health Service was hacked a few years ago).

The lesson I will take from all this is not the lack of investment in new kit, but the way they kept lying to us about the resumption of services, and the way that all through the pandemic and into the cyber attack, the way they keep charging full price for a shadow of a proper service.

Big news of the day was that Julia was off work ill. She was poorly all yesterday but I still had to force her to take a day off today. I’d be happy to see her have tomorrow off too but they have been pestering her on the phone all day and she says even if she was still ill (she claims to be cured) it’s a waste of time staying at home.

When we retire I am going to make her change her phone number. When we were on the farm she used to give out her phone number to Quercus clients. When she went to work for MENCAP the clients we had in common shared her number so now all the MENCAP service users have it, and even on holidays and Sundays we get calls from them.

She is nicer than me. I would either be rude to people or change my number.

The staff are nearly as bad. Her manager has been ringing up too, to bully her into going back to work tomorrow. They will be sitting in a heated leisure centre with running water and flush toilets. Julia will be out in a garden with one lousy heater in a portacabin, water they take down in containers and chemical toilets. They have no electricity in the gardens, so no lighting either at this time of year. It’s not the sort of place you want to be when you are ill.

Snowdrops in the MENCAP garden