I’m now communicating with you via my new internet hub. It’s version 7.0. The one we just removed is version 2.0. This might be one reason we’ve been getting poor service.
It doesn’t seem to be any faster, despite some BT claims about speed, but I wasn’t actually expecting that. I’ll probably need a new computer for that. It should, however, be more reliable and, as we have sorted the bills out, it will actually be cheaper.
Everything was surprisingly easy to connect. Two connectors for the back of the hub, one button to press and a code to put into the computer. Only the three months of hassle that preceded these actions provided any difficulty.
It’s amazing how useless some companies can be whilst staying in business. And at this point I will make my normal comment – BT may be unbelievably bad but Virgin are far worse. Far, far worse.
I’m very tempted to write to BT and complain.