Having bought several thousand items on eBay over the years you would think I was quite good at it, wouldn’t you?
It seems I’m not. I did spot that several items that seemed cheap last night had serious deficiencies, which an honest seller would have noted in the box for reporting the condition. However, I bought a medallion last night which I didn’t think about too hard and just found, on paying for it, that the postage and packing is about twice what we would charge. And we, as we keep being told, charge too much.
It’s only couple of pounds, but it goes to show that you need to be careful when buying.
One of my least favourite things happened last Saturday. Someone decided he could save money by sending us an envelope containing his own packaging. I haven’t seen that done for twenty years and thought it had died out.
If you want the postage and packing for nothing, come and pick the item up from the shop. I had a few people do that to me before, and they always send woefully inadequate packaging materials. last time it happened to me I wrote and said that I would use the materials provided but that it was at his risk. He wrote back demanding to know what I meant and I told him what I thought of his materials (bubble wrap with most of the bubbles already popped, and an ordinary envelope). He decided to argue his case and it went downhill from there.
The one that sent the stuff last week sent substandard packaging AND understamped the envelope. We added 20p of stamps and effectively paid him for the privilege of sending him his order. I’d have sent it back with the stamps as provided and let him pay the Post Office the £5 penalty charge. The others, being nicer to customers than I am, put the stamps on and posted it for him.
What these people don’t understand is that there is a cost to having a properly wrapped parcel.
However, I’ll leave it at that, as this could be a whole new rant and it’s the Numismatic Society tonight, so it’s now time to chat to Julia and have a cup of tea.
If only we ran a shop together . . . 🙂
I have seen the good, the bad and the ugly in packaging from vendors. I start with the assumption they will pack things better than I can using better materials, and if they do a miserable job, then I complain. Delivery is a whole different kettle of worms. Most of the time it goes relatively smoothly, but sometimes leaves one wondering “what were they thinking?”
This brings to mind the long shoe horn (wrinklies, for the use of) that was delivered in a box big enough for a set of golf clubs. Amazon!
I think I would have adopted your response.
Good wrapping is a joy to behold.
It is an art form, though not recognised as fully as it should be.
Not a problem for me. I don’t buy anything on ebay.
That is one way round the problem. 🙂