Day 199

The Welsh established a new temperature record yesterday – 37.1 degrees C – near enough 99 degrees F. For a country that is famous for its mountains, rain and coasts, this is hot.

Meanwhile, approximately 100 miles east, I have been given the day off. There weren’t enough orders overnight to make it worth working in these temperatures. So I have a bonus day off. It’s 10.16 now. I have dropped Julia off, returned home, browsed the internet, attended to emails and am now planning a cup of tea and a touch of TV with a fan.

It’s a hard life, but someone has to live it.

One of the emails was an apology and a postage refund. I had, you may recall, a surprise brassiere delivered by a company that was supposed to send me ink cartridges. This cost me just over £3 in postage to return. They didn’t send me the money, and they didn’t reply after I reminded them. Last night I sent them a second reminder. I’m pretty laid back but it’s now five weeks, and it was their error, not mine.

My second reminder was the sort I like to think of as “crisp”. It’s not rude, brusque or sharp. It doesn’t seek to prove a point, place blame people or lecture, because I hate letters that do that.  It avoided terms like “debt” and “recovery”. I merely pointed out that I was owed the money, had asked previously and would now like it within seven days. Result – apology and £4 sent. I’m not going to go broke for £4 but it’s owed, and should be paid. After all, I could just have binned the bra and said nothing.

Ah well, time for tea, TV and some evaporative cooling. No point in taking chances.

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