It went surprisingly well. The taxi was prompt, the journey was quick, the driver was pleasant. I arrived early, was X-Rayed and left the department at 10.52, which was good when you consider my appointment time was 10.50. The journey home a re-run of the previous journey. I have some acidic observations but will save them for another post.
I had an inkling that something was going quite so well for Julia when I arrived home. She had left to walk down to the surgery before I left, and was still not home. I didn’t panic, as there is always a possibility she had taken a detour on the way, such as shopping or chatting to a friend. One of the advantages of being miserable and anti-social is that you don’t get delayed by people wanting to get involved in pointless social rituals. If it doesn’t involve biscuits, keep to yourself, is my view.
When she returned, a tale of woe unfolded. She arrived early, booked in and waited. And waited. After 40 minutes she was about to ask what was happening when the nurse appeared. It seems that someone had turned up and insisted that they had an appointment when there wasn’t one on the system. They were very insistent so the nurse took them through just to shut them up. It took 40 minutes to sort them out and made everyone else late.
One the face of it, it’s bad and it has just encouraged the patient to throw their weight about next time they don’t get their own way. On the other hand I recently had a case where they claimed there was no appointment on the system when I know I made it and they had it, because it had come up in conversation about something else.
Ah well, cosmic balance and all that.