I miss out so much with these short excerpts of my day. It’s not usually deliberate, it’s just that when I sit down I find it hard to locate more than one or two ideas. This, I suppose, is lack of the lack of concentration I keep complaining about.
We have had two problems with Germany this week. Two customers bought off eBay. They paid the tax to eBay. We did all the documentation and sent the stuff off. Both customers complained that they had to pay additional tax. We don’t know why, we can’t find any reason for it and we have no control over it. It’s just another racket designed to make life difficult for us all. As someone wrote on a website I used when searching for answers – thanks to everyone who voted for Brexit and welcome to the Brave New World.
It’s cost us several hours of admin time so far and will cost us actual money in a while as the second customer decided to send the goods back rather than accept them. He is currently spinning us a story about having covid and being unable to leave the house to collect the package.
I’m giving him a day to stew and then I’m going to write expressing my sympathy about his illness. I will then explain that although he may be friendless he can always email to ask for delivery, and even if he can’t do that, letters are not returned immediately so he will have plenty of time to be ill and still be allowed out in time to pick up his package.
Let’s see what he says then.
In the end, with all the hassle we are now getting from the post or customs services of various countries, it’s going to be cheaper and easier to stop sending stuff abroad. So, increased costs and lower turnover – tell me again about how we will benefit from leaving Europe.