I cut out the middle man this week and went straight to the Phlebotomy Department at City Hospital. They looked at my veins, stuck a needle in the more promising one, drew the blood and sent me away.
It only took nineteen minutes from entering the car park to leaving.
I know this because it says so on my car parking receipt. If I’d been there fifteen minutes the parking would have been free.Instead, I paid £2 to park for four minutes.
So, am I happy because they took the sample first time? Am I glad I was seen free of charge, quickly and efficiently? Am I pleased that I was able to get the test done and still get to work on time?
Of course not. I’m complaining that it all took four minutes too long and cost me £2.