Did you know that the Cook Islands Dollar and the Isle of Man have some obverse designs that are almost identical on their coins? I didn’t until this morning.
However, after opening a complaint from a customer that got a Cook Islands Dollar featuring the Coronation coach when they had been expecting an Isle of Man Crown featuring the Coronation coach I am now well aware of the fact.
I used a general coin photo at the top, just to remind you how grim these things are.
A simple enquiry would have sufficed. It’s bad enough having to sort everything out without sarcastic demands for explanations. I have hundreds of irritatingly similar coins, I was in a hurry as the post office closes early on Saturday, I should have organised things better, I made a mistake. It’s the first time in approximately 700 parcels that I’ve sent the wrong thing out.
I waited a few minutes before responding to their sarky note. It’s better that way.
The man who rang later that afternoon was not so fortunate. As I sat brooding on my mistake and throbbing with toothache, he told me he was from British Telecom and he needed to access my computer…
To be honest, there’s something quite satisfying about being rude to a wannabe fraudster.