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Confusion, Customers and Covers

The Queen - Coin on Cover

Fourteen hours have passed and the day is drawing to a close. I have been to work, cooked a massive stew (with potato, sweet potato, onions, carrot, parsnip, swede, lentils and turnip) and taken Number Two Son to work. As a result I’m feeling virtuous.

Tomorrow we will have vegetable soup, which will make me feel even more virtuous as it is full of veg and is a good use of leftovers.

I’m now watching TV,  which seems to be the theme of the day.

In the shop we’ve bounced from one problem to another for a couple of weeks now. The swearing customer, cancelled orders, non-paying customers and the so-called “defective coin” problem have passed, to be replaced by the negative stock situation.

Someone ordered seven Princess Diana coins on covers and I could only find five of them. In quantity, whilst I’m gripped by panic, they all start to look the same. It turns out we had sold the other two a month ago but, eBay, at the end of 30 days, had relisted the sold items again. It’s partly the fault of the system and partly my fault for using the wrong setting when loading the covers.

The Queen – Coin on Cover

Fortunately the customer is being quite cheerful about it.

The examples I’ve used have the Queen on them because those are the pictures I have, but they give an idea of what we are dealing with.

I did have to spend an hour going through all our drop down menus checking the settings. I seem to have set three incorrectly, but fortunately none of the others have sold anything. It’s all correct now, and it’s just gone midnight, so, though I was going to post this on Saturday, it will now be posted on Sunday, which may cause confusion as I have referred to “tomorrow” in my soup plans. I mean, of course, “later today”.

Such are the problems of late night posting.

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